CONNECT PRO FAQs

Swipe up or down on any panel to switch between the following:

1. Navigation
2. Phone
3. Media
4. Weather (requires Connect Pro where supported)
5. News (requires Connect Pro where supported and is market dependent)

No. To reduce the possibility of driver distraction, the browser cannot be used whilst the vehicle is in motion. Video is also not supported in the browser.

To zoom in on a web page, access the zoom controls via the control bar in the web browser.

Please visit LandRover.here.com

This is due to a combination of vehicle safety and traffic regulations.

A vehicle with the engine running, irrespective of the gear selected, may not always be considered stationary – and our movement detection systems will continue to monitor the vehicle.

Also, legally, certain features must stop functioning when the wheels start to turn. In some cases, the slightest movement can trigger this. In this situation, apply the parking brake or foot brake.

A navigation profile allows different drivers to store their own personal navigation settings and destinations. When you select your profile the navigation system will instantly switch to your settings and destinations.

A Navigation Account allows you to further extend the connected capabilities of the navigation system by enabling:

1. Synchronisation of places/destinations between the in-vehicle navigation system, the smartphone Route Planner App and the Route Planner website.

2. Door-to-door navigation using the Route Planner smartphone app to search for a place of interest and then set it as a destination.

3. Sharing of estimated time of arrival (ETA) via SMS or email.

4. Sharing of places and your current location with friends.

Once your vehicle has connected to the Internet and you’ve signed into your Navigation Account, tap on the box at the bottom of the Touchscreen where ETA information is shown. Select which recipients you’d like to share your ETA with by SMS (subject to market availability) text or email, and chose whether you’d like to send updates every 5, 10 or 20 minutes.

Your contacts can be stored via navigation settings or via this screen. The system will automatically save any new contacts, making it even quicker to share your ETA next time you sign in.

Our objective is to make sharing your ETA as easy as possible, and we felt that interfacing with your phone’s contacts created additional steps and search criteria. As this feature will generally be used with a small group of people on a regular basis, we concluded that pre-programming a limited set of email and/or phone numbers would make this function far simpler to use.

No, you just need to be signed in with your Navigation Account and have an active data connection. The message will be from Land Rover, but will include your account user name as the sender of the information – along with your destination and ETA/place/location details.

Open the Route Planner on your Apple or Android smartphone. As long as you’re more than 30 metres from the destination you originally set – and you didn’t cancel guidance before exiting your vehicle – the destination will be synced to your smartphone via the cloud. Depending on your route settings, the app will guide you to your destination by foot or public transport.

At times the companion app may take up to 30 seconds to refresh and sync destinations and your vehicle’s position from the cloud. Please don’t close and re-launch the app during this time – this may force a re-sync of your destination and your vehicle’s position.

Please note that if you’re in a location with poor network coverage, your destination may not sync to the Route Planner App.

Connect Pro allows a host of additional features, services and apps (please note that some features require a data enabled SIM card and a valid subscription). It also adds further connection options, allowing devices with HDMI or MHL interfaces to be used with Touch Pro.

The comprehensive guide supplied with your Land Rover will help you set up Connect Pro and take full advantage of it’s features.

The initial subscription typically matches the warranty period of the vehicle, but this may vary by market. Please contact your Retailer for more details.

Go to Settings > All settings > Navigation settings > Connected services licence. The expiry date and all available features are shown here. These may vary depending on where you purchased your vehicle.

Yes, please contact your Retailer for more information.

The following apps are available: Route Planner: allowing places and destinations to be sent to the vehicle as well as offering guidance instructions.

Other Pro Services include:

• Real Time Traffic Information
• Share ETA, places and current location
• Online Routing
• Sync destinations to the vehicle and from the vehicle to the Route Planner App and website
• Wi-Fi Hotspot
• Web browser

Yes, a Micro SIM card with mobile data enabled is required to power the Connect Pro package. Insert your SIM card into the interface panel in the centre console storage compartment, and make sure you’ve enabled Mobile Data in the connectivity settings menu.

Go to the settings icon in any screen > All settings > Features > Connectivity > Mobile data on

You can also share your smartphone’s data connection by enabling the phone’s Internet Sharing, Personal Hotspot or Tethering feature. Please check with your mobile network provider to verify this feature is supported by your current phone tariff.

The strength of your mobile phone signal and data connection can be significantly reduced by the structure of the vehicle – metal reduces the transmission of radio waves.

When inserted, the SIM card located in your vehicle’s interface panel connects to the mobile network via a significantly larger, dedicated aerial on the outside of the vehicle. This helps to maintain a much stronger data connection with the network.

When you unlock the vehicle, Touch Pro initiates the process to connect to the mobile network. This can take up to 2 minutes – it’s similar to your mobile phone being turned on and connecting to its network. Once connected, a 3G icon will show in the upper corner of the Touchscreen. Touch Pro then downloads traffic information (if enabled) and syncs any places and destinations you may have saved using the Route Planner app or web portal. All connected features are now available.

The following features require an active internet connection:

• Real Time Traffic Information
• Share ETA, places and current location
• Online Routing
• Sync destinations to the vehicle and from the vehicle to the Route Planner app & website
• Wi-Fi Hotspot
• Web browser

Hotspot allows you to connect up to 8 devices including smartphones and tablets to your vehicle’s Internet connection.

Wi-Fi lets you to connect to a Wi-Fi network, for example your home network. It also allows you to connect to another device like a smartphone and share its data connection.

Yes, go to Settings > All settings > Features > Connectivity > Mobile settings
 

You can also enable specific roaming navigation features in the Navigation Settings menu.

At times, networks can be over capacity, or the signal strength too low to provide sufficiently high enough connection quality. This can result in a temporary loss of data.

It will vary significantly based on the features you use, the frequency of use and the length of your journeys. As a very rough guide, typical usage consumes in the region of 100-500 MB of data per month. These features use the greatest amount of data in the following order:

1. Wi-Fi Hotspot

2. Real Time Traffic Information

All other features consume far less data of approximately the same amount. Further examples are provided below:
 

MB= Mega Bytes

KB= Kilo Bytes

Yes, you can limit data usage to a specific number of megabytes per month, monitor the amount of data consumed, and disable roaming. Go to Settings > All settings > Features > Connectivity > Mobile settings